Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Human Resource Management Employment and Recruitment
Supervise Teams at Work (SC/SAP)
Provider: SSA CONSULTING GROUP PTE. LTD.
On completion of this unit, participants will have the knowledge and skills to apply information and communication technology at the workplace. These include analysing ICT in organisational performance, and facilitating the development and acquisition of ICT infrastructure and tools to identify prevent problems at the workplace
Upon completion of this unit, participants will be able to analyse employability issues for self and the organisation in the local and global contexts, and contribute to the development of a learning organisation that can operate effectively in the knowledge-based economy as well as adapt to change and diversity.
On completion of this unit, participants will have an understanding of Knowledge Management concepts, its role in an organisation and how ICT tools are used in Knowledge Management. The skills include using relevant ICT tools Knowledge Management and to resolve related problems.